Knowledge of Organizational Communication Concepts and Skills Essay - 1

Knowledge of Organizational Communication Concepts and Skills - Essay Example This paper presents an analysis of each communication concepts and provides suggestions to implement it in the organization. Active listening is a very important part of communication structure. In order to build an effective business communication structure there is need to improve listening skill. This section outlines the importance of active listening and suggests ways to improve this skill. Both speaking and listening are very important part of verbal communication. Without a doubt, in any firm (small, medium or large), listening plays a significant role in effective working associations and communications among employees and between staff and administration. In the same way, this skill is also important in communicating with business customers and other organizations. The importance of listening cannot be underestimated if a business really wants to survive in this ever-increasing competitive world. In fact, listening has the power to make or break someone’s success in management, or customer relationships. Hence, improving listening skills means increasing the chances of business success (Hatter, 2013; Kati, 2011; More-For-Small-Business, 2012; Tingum, 2013). In addition, there are many important tips that can be used to improve listening skills. However, the first rule is to pay the speakers full attention and try to keep eye contact. In this scenario, the speaker can be a colleague, an employee, customer or management. Additionally, when they have completed this process, put another way their words and confirm whether you understand them in the approved manner. If you have any confusion then keep continue asking questions to increase understanding of their speech. Actually, listening cautiously while someone speaks to you can improve the quality of business communication. However, in order to improve listening power there is a need for effective concentration, which can only be attained with endeavor and practice. Without a